Privacy Policy

Privacy Policy — Glam Moda

At Glam Moda, your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or make a purchase from www.glam-moda.com or related Glam Moda websites (including Glam Moda USA).

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of personal information:

a) Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing & shipping address
  • Account login details
  • Order history
  • Customer service communications

b) Automatically Collected Information

  • IP address
  • Device type
  • Browser type
  • Pages visited
  • Cookies & tracking data
  • Approximate location

c) Payment Information

Payments are processed securely by third-party providers. Glam Moda does not store full payment card details.

2. How We Use Your Information

We use your data to:

  • Process orders and payments
  • Create and manage your account
  • Deliver products and customer support
  • Prevent fraud and unauthorized transactions
  • Provide personalized shopping experiences
  • Improve our website and services
  • Send marketing communications (with opt-out options)
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Performance of a contract
  • Your consent
  • Legitimate business interests
  • Compliance with legal requirements

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze traffic
  • Personalize content
  • Deliver targeted advertising

You may manage cookie preferences through your browser or our cookie consent tool. See our Cookie Policy for details.

5. Sharing Your Information

We may share data with trusted third parties, including:

  • Payment processors
  • Shipping & logistics providers
  • Marketing & analytics partners
  • Fraud prevention services
  • Legal and regulatory authorities when required

We do not sell personal data in violation of applicable laws.

6. International Data Transfers

As a global retailer operating in the United States, Europe, and the GCC, your information may be transferred and processed outside your country of residence. We implement safeguards to protect your data in compliance with applicable laws.

7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill business purposes
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

8. Your Privacy Rights

GDPR / UK Users:

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Data portability
  • Withdraw consent

California Residents (CCPA/CPRA):

You have the right to:

  • Know what data we collect
  • Request deletion
  • Opt out of data sharing
  • Non-discrimination for exercising rights

To exercise rights, contact: shop@glam-moda.com

9. Data Security

We use industry-standard security measures to protect your information, including encryption, access controls, and secure servers. However, no system can guarantee 100% security.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

11. Marketing Communications

You may opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.

12. Third-Party Links

Our website may contain links to third-party websites. Glam Moda is not responsible for their privacy practices.

13. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.